Currently, we are receiving many inquiries,so it may take some time for us to respond since many users are not filling in the details.
As answers to the inquiries below can often be found on the Help Page,
your issue may be resolved more quickly by going there first rather than waiting for a response from payroll prepayment service support.
If the prepayment limit is not displayed
The invitation email hasn't arrived
The prepayment limit has not been updated
(1) Login to your payroll prepayment service account, and then click on the blue icon located on the bottom right.
Login page：https://app.payme.tokyo/
(2) By clicking on the image below: New Conversation. You will be able to make an inquiry.
・If you cannot login to your payroll prepayment service account, please contact us from [https://payme.support.channel.io/]
・As we are responding to the inquiries in the order we receive them, it may take some time until we reach your inquiry.
(It may take up to 3 business days)